Terms of Service
Last Updated: October 31, 2026 • Version 2.4
1. Acceptance of Terms
By accessing the website gyanvo.com, scheduling a platform demonstration, or deploying the Gyanvo School ERP software suite (an endorsed product of Krattix Technologies) for an educational institution, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a school, trust, society, or educational board, you represent that you possess the requisite authority to bind that entity.
2. Institutional Data Ownership
Schools Retain 100% Data Sovereignty
The school retains all intellectual property rights, legal title, and ownership in all institutional data entered into the platform—including student profiles, attendance ledgers, fee records, and examination results. Krattix acquires no ownership rights over institutional records and processes them solely as a technology service provider.
3. Service Access and Account Security
Access to school administrative portals and mobile applications is granted through authenticated credentials:
- School administrators are responsible for maintaining the confidentiality of their administrative credentials.
- Schools must configure appropriate role-based permissions (RBAC) to ensure staff only access information required for their duties.
- Unauthorized access attempts, automated credential stuffing, or attempts to circumvent tenant boundaries are strictly prohibited.
4. Software Evaluation & Demonstrations
Trial environments, sandbox instances, and product demonstrations are provided solely for evaluating Krattix capabilities for educational deployment. Demo environments are populated with illustrative seed data and must not be used to house live student information.
5. Service Availability & Maintenance
We strive to provide continuous, high-availability service for all school operations. Scheduled system updates, maintenance windows, and database backups are executed during off-peak hours (typically late evenings or weekends) with advance notice provided through administrative dashboards.
6. Limitation of Liability
To the maximum extent permitted by applicable Indian law, Krattix shall not be liable for indirect, incidental, special, or consequential damages resulting from operational disruptions, network connectivity failures at campus premises, or administrative errors in fee or marks computation configured by school operators.
7. Governing Law & Jurisdiction
These Terms of Service and any contractual dispute arising out of institutional deployment shall be governed by the laws of India. Subject to mediation and arbitration provisions, the competent courts located in Jaipur, Rajasthan, India shall have exclusive jurisdiction.
8. Contact & Notice Information
Formal notices or legal inquiries regarding these terms should be addressed to:
Legal & Operations Department • Krattix Technologies
[email protected]